La Casilla Urban & San Mamés by Next Stop Bilbao

- On-site check-in from 17h to 21h - Sending link for hotel registration required by law. Supplements: - Late check-in: arrivals after 21:00, supplement of €36.30 regardless of whether the arrival is face-to-face or autonomous. - Early check-in: arrivals before 17:00, supplement of €24.20 (subject to availability and upon request). - Late check-out: departures after 11:00, supplement of €24.20 (subject to availability and upon request). **Personal check-in: staff waits up to 30 minutes; after, additional charges will apply if further assistance is required. Lockers: - Available for early arrival or storage of belongings. A discount voucher is offered after booking. Responsibility for belongings: - Guests are responsible for their personal belongings. The property is not responsible for loss. Loss of keys: - Charge of €100 for each set of keys lost. Check-out time: - Delays without prior notice have a supplement of €50 for each hour, charged through the booking platform. No Smoking: - Smoking is prohibited in the apartment. A €100 penalty will apply for non-compliance. IMPORTANT: Follow the instructions and videos to avoid problems when accessing the apartment. Note: We are not responsible if access is impared due to failure to follow the steps indicaded iin the advertisement.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.